Music Collective Scotland Privacy Policy

(Last Updated 21st February 2021)

 

Our Contact Details 

 

Name: Music Collective Scotland T/A Music Lessons Angus and Dundee

Named Person: Nicole Tonner

Address: Music Lessons Angus Studio,  3-5 Millgate, Arbroath, Angus DD11 1NN

Phone Number: 07724946490

E-mail: info@musiccollectivescotland.com

 

The type of personal information we collect 

 

We currently collect and process the following information directly and through third party organisations:

  • Personal identifiers, contacts and characteristics (name, home address, email address, contact number and emergency contact number, Date of birth and gender) 

  • Relevant Medical Information 

  • Payment details 

  • Payment records 

  • Attendance records 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Booking of lessons or classes using our third party booking software Class for Kids

  • Payment for classes or lessons using third party payment software Stripe 

  • You have entered your details directly on our website hosted by Wix. (Usually name, email and class/lesson interests)

  • You have entered your details to join our mailing list using our third party marketing company MailChimp. Details usually include email, name, lesson/class interests or other preference information related to our services. 

 

We receive personal information indirectly, from the following third party companies which we use to support our business needs. Each of the companies have their own private policy which can be viewed here:

 

 

We use the information that you have given us in order to: 

 

  • Provide booking confirmations

  • Provide invoices and payment options

  • Provide information relating to you/your child class or lessons

  • To provide you with news, events and new learning opportunities

  • Contact emergency contacts only when required

 

We may share this information with:

 

  • Authorised subcontracted freelance music teachers/class assistants delivering classes and lessons

  • NHS Track and Trace

  • Scottish Government 

  • Police, Fire Services, Ambulance (all emergency services) 

  • Social Services 

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Nicole Tonner, info@musiccollectivescotland.com, 3-5 Millgate, Arbroath, DD11 1NN

(b) We have a contractual obligation. Information we collect from you is essential to enter a contract of services for our classes and lessons. 

(c) We have a legal obligation. For example request from police or from NHS track and trace. 

(d) We have a legitimate interest. 

 

 

Video/Photography Consent 

We will ask you for permission before taking videos/photographs of you and/ or your child taking part in musical activities or activities associated with Music Collective Scotland. Permission can be granted via Class for Kids, permission slips or via written confirmation for individual circumstances. Photos/Videos will be used responsibly and may be posted on social media platforms, our website, email marketing or shared with current school members. Consent can be withdrawn at anytime. 

 

How we store your personal information

Your information is securely stored in third party organisations data which is only accessible from staff account login. Exports of contact data are stored electronically on a business cloud storage (Dropbox) which is only accessible to staff in part via password or on a password protected device. 

We keep contact details for 2 years after leaving of the school. We will then dispose your information by removing/deleting electronic data. Almost all of our data recorded is now processed electronically. Any data collected in paper form will be shredded. Please note that third party organisations that we use have their own policy on data disposal. 

 

Cookies and Tracking Technologies

We and our third-party partners use cookies and similar tracking technologies to collect and use Personal Information about you, including to serve interest-based advertising about Music Collective Scotland. For further information about the types of cookies and tracking technologies we use, why, and how you can control them, please see our Cookie Policy available on our website viewable here

 

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at info@musiccollectivescotland.com, 07724946490 and or 3-5 Millgate, Arbroath, DD11 1NN if you wish to make a request.

 

Acceptance of these terms

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privates Policy. Any changes or modifications will be effective immediately upon posting the updated Private Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@musiccollectivescotland.com, 3-5 Millgate, Arbroath, Angus, DD11 1NN

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk